Terms and Conditions
The Mobile Alerts program provides text alerts for E-ZPass® New York customers to notify them of changes to their account. Customers of E-ZPass® New York may opt in to receive Mobile Alerts. Non-customers must first register for an E-ZPass® New York account, which can be done online at www.e-zpassny.com.
MessagesIf you are registered to an E-ZPass® New York account and opt in to receive Mobile Alerts, you will get notifications on your mobile phone of changes to your account, including status changes, account replenishments, payment method changes, account updates and E-ZPass service updates. The message frequency will vary based on your account activity during a given month.
How to Opt InTo opt in or subscribe to Mobile Alerts, you need to have an E-ZPass® account. Account holders , then navigate to My Account , Account settings, Notifications & Alerts., Slide the toggle button to green, enter or validate the Cell (mobile) phone number and click Save.
How to Opt OutYou may opt out at any time by responding with the keyword STOP, END, QUIT, CANCEL, or UNSUBSCRIBE to short code EZPNY or by updating your Account Profile online by going to your Text/Alert Preferences, and sliding the TEXT toggle to the left(gray)
How to Get Help or SupportTo get help, text keyword HELP to short code EZPNY. Get additional support or help by contacting the Customer Service Center at 1-800-333-8655.
Complimentary ServiceAlthough E-ZPass® Mobile Alerts are complimentary, Message and Data Rates May Apply, depending on your wireless carrier plan.
Supported CarriersAlltel, AT&T, Boost Mobile, Cellular One, Metro PCS, Nextel, Sprint, T-Mobile®, US Cellular, Verizon Wireless, and Virgin Mobile.
Privacy PolicyWe respect your right to privacy. For more information please see our Privacy Policy.